FAQ


∆ We ship WORLDWIDE.

PROCESSING TIME:
∆ All items are made to order, meaning everything is created from start to finish. All items are printed, cut, sewn & packaged to order. Which means every order is looked over carefully to ensure a quality product safely arrives to you. Due to the nature of how our products are processed, please expect all orders to be shipped within 5-14 Business Days. 
SHIPPING TIMES(ONCE SHIPPED):
USA:
US customers typically receive their order within 2-6 business days once it has been shipped.
CANADA:
Canadian customers typically receive their order within 2-8 business days once it has been shipped.
INTERNATIONAL:
International customers typically receive their order within 10-15 business days once it has been shipped.
∆ US Shipping cost: $5.99
∆ CANADA Shipping cost: $10.99
∆ INTERNATIONAL Shipping cost: $12.99
∆ Free shipping for all orders of $150 or more
PAYMENT METHODS:
∆ We accept Paypal, Visa, Mastercard, American Express & Discover.
RETAILERS:
∆ For wholesale inquiries, please email info@playersholidayca.com
PRESS & MEDIA INQUIRIES:
∆ info@playersholidayca.com
EXCHANGES & RETURNS:
∆ Due to our process of making our products, we do not accept exchanges but we accept returns if items are returned unworn and unwashed within 15 days. You are responsible for all shipping & handling fees.
SIZING INFO: 
∆  Kimono Cardigans 
∆ Size S/M:
Bust: Up to 37"
Back neck to bottom hem: 23"
∆ Size L/XL: 
Bust: 37+
Back neck to bottom hem: 25"